Privacy Policy

Last updated: July 2026

This Privacy Policy explains how Stepbybus.com ("Stepbybus", "we", "us") collects, uses and protects the personal information you share with us when you request a quote, contact our team, or otherwise use this website.

1. Information we collect

• Contact details you submit through our quote form: full name, email address, phone number.
• Trip details you provide: dates, cities, number of travelers, vehicle preferences, and any itinerary document you upload (PDF or Word).
• Basic technical data such as browser type and pages visited, used only to keep the site working correctly.

2. How we use your information

• To prepare and send you a transport quote.
• To communicate with you about your request or booking.
• To improve our services and website.

3. Sharing your information

We share trip details only with the vetted ground-transport partner(s) needed to fulfil your request. We do not sell your personal information to third parties.

4. Data retention

We retain quote requests and related documents for as long as necessary to respond to your enquiry and meet our legal and accounting obligations, after which they are deleted.

5. Your rights

You may ask us to access, correct, or delete your personal information at any time by writing to hello@stepbybus.com.

6. Contact

Questions about this policy can be sent to hello@stepbybus.com.